Shipping Policy
Effective Date: December 18, 2025
At Digivuebox.com, we aim to deliver your order as quickly and securely as possible. Please review our shipping policy below.
1. Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive an order confirmation email once your order has been placed.
2. Shipping Time & Delivery
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Estimated delivery time: 5–15 business days, depending on your location.
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Delivery times are estimates only and may vary due to carrier delays, customs clearance, or unforeseen circumstances.
3. Shipping Locations
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We currently ship to most countries worldwide.
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If your location is not supported, you will be notified during checkout.
4. Shipping Fees
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Shipping fees (if applicable) are calculated and displayed at checkout.
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Promotional free shipping offers may be available for a limited time.
5. Tracking Information
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Once your order has shipped, you will receive a shipping confirmation email with tracking details.
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Tracking updates may take 24–48 hours to appear.
6. Customs, Duties & Taxes
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International orders may be subject to customs fees, import duties, or taxes.
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These charges are the responsibility of the customer and are not included in the product price or shipping fee.
7. Incorrect Address
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Please ensure your shipping address is accurate before placing an order.
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We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
8. Lost or Delayed Packages
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If your package is delayed or appears lost, please contact us at digivuebox@gmail.com
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We will assist in contacting the carrier and resolving the issue where possible.
9. Damaged Packages
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If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage.
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We will assess and offer a replacement or solution when applicable.
10. Policy Updates
Digivuebox.com reserves the right to update this Shipping Policy at any time. Changes will be posted on this page with the updated effective date.